> ## Documentation Index
> Fetch the complete documentation index at: https://docs.kaanha.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Platform Status

> Real-time status and uptime history for all Kaanha AI services.

# Platform Status

Check the real-time operational status of all Kaanha AI services, including 90-day uptime history.

<Card title="status.kaanha.ai" icon="signal" href="https://kaanha.ai/status">
  View live service status, uptime history, and incident history.
</Card>

## Services Monitored

| Service                  | What it covers                               |
| ------------------------ | -------------------------------------------- |
| **Platform & Dashboard** | app.kaanha.ai — login, dashboard, chat inbox |
| **REST API**             | All API endpoints and webhook delivery       |
| **WhatsApp Gateway**     | Message delivery via Meta Cloud API          |
| **AI Services**          | AI chatbot responses and automation          |
| **Voice & SMS**          | Voice agents and Twilio SMS channel          |

## Status Indicators

| Indicator          | Meaning                                                          |
| ------------------ | ---------------------------------------------------------------- |
| 🟢 **Operational** | Service is fully functional                                      |
| 🟡 **Degraded**    | Service is experiencing elevated errors or slower response times |
| 🔴 **Outage**      | Service is unavailable or significantly impaired                 |

## Get Notified

To receive status updates during incidents, email [support@kaanha.ai](mailto:support@kaanha.ai) with the subject **"Subscribe to status updates"**.

## Report an Issue

If you are experiencing a problem that is not reflected on the status page, contact us at [support@kaanha.ai](https://kaanha.ai/support).
