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Getting Started with Kaanha AI

This guide walks you through signing up, connecting your WhatsApp Business account, and sending your first message in under 10 minutes.

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Step 1: Create Your Account

  1. Visit app.kaanha.ai/signup
  2. Enter your email, name, password, organization name, and business type, and accept the terms of service — or skip all of that and click Sign up with Google for one-click signup via OAuth
  3. Check your inbox for a verification email from Kaanha AI (not needed if you signed up with Google)
  4. Click the verification link — this activates your account
  5. You’ll be redirected to the login page
Note: You must verify your email before you can log in (Google signup skips this step). If you don’t see the email within 2 minutes, check your spam folder or use “Resend Verification” on the login page.

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Step 2: Connect WhatsApp

After logging in, you’ll see the Onboarding Wizard. Kaanha AI uses the official Meta Cloud API to connect your WhatsApp Business number, and the fastest way to do that is Meta’s own one-click flow:
  1. Click Connect with Facebook — this opens Meta’s Embedded Signup popup
  2. Log in to your Meta Business account and follow the prompts to select or create a WhatsApp Business Account and phone number
  3. Approve the requested permissions — Kaanha AI receives the phone number ID, business account ID, and access token automatically, with nothing to copy-paste
If you’d rather manage your own Meta App directly, manual credential entry is still available as a fallback under Settings → Cloud API (Phone Number ID, Business Account ID, Access Token, App Secret) — connection status shows as a badge once your webhook starts receiving events, there’s no separate “test” button since Meta doesn’t offer a synchronous connectivity check. See the WhatsApp Connection Guide for the full step-by-step setup, including the alternative Kaanha AI Connect (WhatsApp Web QR bridge) mode.

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Step 3: Add Your First Contact

  1. Go to Contacts → Add Contact
  2. Enter the phone number in E.164 format (e.g., +91 9876543210)
  3. Add a name, email, and any tags
  4. Toggle Opt-In to confirm the contact has agreed to receive messages
WhatsApp requires contact opt-in consent before you can message them. See Contacts & Conversations for opt-in management.

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Step 4: Send Your First Message

  1. Go to Chat → select or create a conversation
  2. Type a message in the input area and press Send
  3. For new conversations, WhatsApp requires a pre-approved template if the contact hasn’t messaged you in the last 24 hours

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Step 5: Complete Your Onboarding Checklist

The dashboard shows a 6-item checklist. Complete each to unlock the full platform:

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Step 6: Choose Your Plan

Kaanha AI offers five subscription tiers. The Free tier is available forever — start there or jump straight to a paid plan.
14-day Pro trial: Explore all Pro features (AI agents, third-party integrations) for 14 days, no credit card required. Trial converts to Free at the end if you don’t subscribe. AI credits: 1 credit = 1,000 tokens. Soft-block triggers when balance hits zero — top up by upgrading your plan. Payments: Stripe USD only. WhatsApp message fees are billed directly by Meta (zero markup from Kaanha AI).
For the full feature matrix, see Subscription Plans.

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What’s Next?

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Need help?

  • General questions — support@kaanha.ai
  • Billing — billing@kaanha.ai
  • Sales / Enterprise — sales@kaanha.ai