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Documentation Index

Fetch the complete documentation index at: https://docs.kaanha.ai/llms.txt

Use this file to discover all available pages before exploring further.

Getting Started with Kaanha AI

This guide walks you through signing up, connecting your WhatsApp Business account, and sending your first message in under 10 minutes.

Step 1: Create Your Account

  1. Visit app.kaanha.ai/signup
  2. Enter your email, name, and password
  3. Check your inbox for a verification email from Kaanha AI
  4. Click the verification link — this activates your account
  5. You’ll be redirected to the login page
Note: You must verify your email before you can log in. If you don’t see the email within 2 minutes, check your spam folder or use “Resend Verification” on the login page.

Step 2: Connect WhatsApp

After logging in, you’ll see the Onboarding Wizard. Kaanha AI uses the official Meta Cloud API to connect your WhatsApp Business number.
  1. Go to Settings → Cloud API
  2. Enter your credentials from Meta Business Manager:
    • WhatsApp Phone Number ID
    • Business Account ID
    • Access Token (permanent token from Meta)
    • App Secret (from your Meta App)
  3. Click Test Connection — you’ll see a green ✓ if successful
  4. Add your Webhook Verify Token and configure the webhook URL in Meta Business Manager:
    https://app.kaanha.ai/api/webhooks/whatsapp
    
See the WhatsApp Connection Guide for the full step-by-step setup.

Step 3: Add Your First Contact

  1. Go to Contacts → Add Contact
  2. Enter the phone number in E.164 format (e.g., +91 9876543210)
  3. Add a name, email, and any tags
  4. Toggle Opt-In to confirm the contact has agreed to receive messages
WhatsApp requires contact opt-in consent before you can message them. See Contacts & Conversations for opt-in management.

Step 4: Send Your First Message

  1. Go to Chat → select or create a conversation
  2. Type a message in the input area and press Send
  3. For new conversations, WhatsApp requires a pre-approved template if the contact hasn’t messaged you in the last 24 hours
Alternatively, use the Quick Start templates from the onboarding wizard.

Step 5: Complete Your Onboarding Checklist

The dashboard shows a 6-item checklist. Complete each to unlock the full platform:
StepAction
✅ Connect WhatsAppDone in Step 2
✅ Add First ContactDone in Step 3
✅ Send First MessageDone in Step 4
⬜ Invite a Team MemberSettings → Team
⬜ Configure Your ProfileSettings → Organization
⬜ Create an AI AgentChatbot → AI Agents (Pro and above)

Step 6: Choose Your Plan

Kaanha AI offers five subscription tiers. The Free tier is available forever — start there or jump straight to a paid plan.
PlanMonthlyYearlyAI Credits / moContactsUsersVoiceWhite-label
Free$0$005001
Starter$19$19005,0003
Pro$49$49010,00025,00010
Premium$99$99050,000unlimitedunlimitedrolling out
EnterpriseContact salescustomunlimitedunlimited
14-day Pro trial: Explore all Pro features (AI agents, third-party integrations) for 14 days, no credit card required. Trial converts to Free at the end if you don’t subscribe. AI credits: 1 credit = 1,000 tokens. Soft-block triggers when balance hits zero — top up by upgrading your plan. Payments: Stripe USD only. WhatsApp message fees are billed directly by Meta (zero markup from Kaanha AI).
For the full feature matrix, see Subscription Plans.

What’s Next?


Need help?

  • General questions — support@kaanha.ai
  • Billing — billing@kaanha.ai
  • Sales / Enterprise — sales@kaanha.ai