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Getting Started with Kaanha AI

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Step 1: Create Your Account

1. Visit app.kaanha.ai/signup
2. Enter your email, name, and password
3. Check your inbox for a verification email from Kaanha AI
4. Click the verification link — this activates your account
5. You’ll be redirected to the login page

Note: You must verify your email before you can log in. If you don’t see the email within 2 minutes, check your spam folder or use “Resend Verification” on the login page.

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Step 2: Connect WhatsApp

1. Go to Settings → Cloud API
2. Enter your credentials from Meta Business Manager:
   • WhatsApp Phone Number ID
   • Business Account ID
   • Access Token (permanent token from Meta)
   • App Secret (from your Meta App)
3. Click Test Connection — you’ll see a green ✓ if successful
4. Add your Webhook Verify Token and configure the webhook URL in Meta Business Manager:
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   Ask AI

   https://app.kaanha.ai/api/webhooks/whatsapp
   

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Step 3: Add Your First Contact

1. Go to Contacts → Add Contact
2. Enter the phone number in E.164 format (e.g., +91 9876543210)
3. Add a name, email, and any tags
4. Toggle Opt-In to confirm the contact has agreed to receive messages

WhatsApp requires contact opt-in consent before you can message them. See Contacts & Conversations for opt-in management.

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Step 4: Send Your First Message

1. Go to Chat → select or create a conversation
2. Type a message in the input area and press Send
3. For new conversations, WhatsApp requires a pre-approved template if the contact hasn’t messaged you in the last 24 hours

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Step 5: Complete Your Onboarding Checklist

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What’s Next?

• WhatsApp Connection Guide — Deep dive into Cloud API setup
• AI Chatbots — Automate responses with AI
• Broadcasts — Send campaigns to multiple contacts
• Team Management — Add your team