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Documentation Index

Fetch the complete documentation index at: https://docs.kaanha.ai/llms.txt

Use this file to discover all available pages before exploring further.

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Payments

Kaanha AI handles two related but distinct things:
  1. Subscription billing — your monthly/yearly Kaanha AI plan (Free / Starter / Pro / Premium / Enterprise)
  2. Payment links — collect payments from your customers directly inside WhatsApp conversations
Both flow through Stripe, our active payment processor.

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Subscription Billing

Your Kaanha AI subscription (see Subscription Plans) is billed through Stripe in USD.
  • 14-day Pro trial is available on signup — explore Pro features for 14 days, no credit card required
  • After the trial, you can subscribe to any tier or stay on Free
  • Manage card and invoices at Settings → Billing
  • All refund requests go through billing@kaanha.ai — see the Refund Policy for eligibility and process
ProviderCurrenciesStatus for new signups
StripeUSD, EUR, GBP, INR, AUD, and moreActive — default
RazorpayINRInactive (legacy code only)
PayPalUSDInactive (legacy code only)
Stripe is the active payment provider for new accounts. Razorpay and PayPal exist in the platform code for legacy compatibility but are not enabled for new signups. All new payment-link traffic flows through Stripe Checkout.
  1. Go to Settings → Payments
  2. Add your Stripe credentials:
    • Secret Key (sk_live_...)
    • Webhook Secret (whsec_..., for payment confirmation webhooks)
All credentials are encrypted at rest with AES-256-GCM.
Razorpay and PayPal credential fields may still appear in the UI for organizations migrated from older versions of the platform. New signups should use Stripe only.
  1. Go to Payments → Create Link
  2. Fill in:
FieldDescription
AmountPayment amount
CurrencyINR / USD / EUR etc.
DescriptionWhat the payment is for
Contact(Optional) Link to a specific contact
Expiry(Optional) Link expiry date
  1. Copy the link and share via WhatsApp chat

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Sending from Chat

While in a conversation:
  1. Click the Payment icon in the chat toolbar
  2. Create or select an existing payment link
  3. It’s sent as a message with the payment URL

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Tracking Payments

The Payments page shows all links with:
  • Amount and currency
  • Status: Pending / Paid / Expired
  • Contact name and phone
  • Created date
Filters:
  • By status
  • By date range

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Payment Webhooks

When a payment is completed:
  1. Stripe sends a webhook to Kaanha AI
  2. Kaanha AI verifies the signature using your whsec_ webhook secret
  3. The payment link status updates to Paid
  4. A payment.completed event fires to your outgoing webhooks
  5. You can automate follow-up messages via sequences or webhooks
Webhook URL: 
Stripe: https://app.kaanha.ai/api/webhooks/stripe
Legacy Razorpay (/api/payments/webhook) and PayPal (/api/webhooks/paypal) endpoints remain in code but are not part of the active payments path for new signups.

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Revenue Attribution

Revenue from payment links is tracked in Analytics → Revenue:
  • Total attributed revenue
  • Conversion rate (links paid / links created)
  • Revenue by day chart
  • Per-broadcast revenue contribution